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Gatekeepers
are people who come into contact with elders and
other vulnerable adults through their jobs and
everyday activities. They are crucial eyes and
ears in our community, a vital means of finding
those most at risk of
abuse. |
The
Elder Abuse Prevention
program (EAP) thanks you for
reading and contributing to Gatekeeper
eNewsletter. We hope you find the topics and
resources listed here useful in your
work. Please feel free to contact us with any
suggestions or feedback you have as
we continue our efforts to improve the
quality, usability, and pertinence of
Gatekeeper.
Sincerely,
Elder
Abuse Services Manager
Institute
on Aging (IOA) Volunteer |
Dispatches from
the Field
Elder
Abuse Prevention Program
(EAP)
Train
the Trainer - Seniors
Last
year the EAP developed and hosted a hands-on elder
abuse training for volunteer educators. This
year we plan to do the same thing, only this time
we are looking to train seniors who are interested
in partnering with us to provide elder abuse
education at senior centers as a part of our May
Elder Abuse Prevention Month
activities. If you or someone you know
would like to participate, contact Talitha Guinn
tguinn@ioaging.org or (415)
750-4180 ext. 222 FREE
trainings on elder abuse
prevention! We tell seniors that
if it sounds too good to be true, it probably
is...but not in this case! The Elder Abuse
Prevention Program offers FREE trainings on the
topic of elder abuse and mandated reporting AND we
can come to you. Wouldn't a training be a
great way to bolster your May Elder Abuse
Prevention Month activities or your June 15th
World Elder Abuse Awareness Day advocacy
efforts? We think so! We will tailor
our presentation to the needs of your staff, team,
or community. Call or email the EAP today to
calendar your event. (415) 750-4180 ext. 222
or tguinn@ioaging.org
San Francisco
Elder Law Attorney Prescott Cole Honored
by
Prescott
Cole, Esq., California Advocates for Nursing Home
Reform Senior Staff Attorney, was selected by
California Lawyer as a 2010 Clay award recipient
and Lawyer of the Year for spearheading the
Reverse Mortgage Elder Protection Act; "landmark
state legislation that helps protect elderly
consumers who are contemplating reverse mortgages
from being bilked by aggressive and abusive
marketing tactics." Please join us in
congratulating Mr. Cole, one of the hardest
working attorneys in the field of elder law, for
this well deserved recognition. Read the Article http://canhr.org
Man
Sentenced to Six Years in State Prison for
Defrauding 86-Year-Old Woman
San
Francisco District Attorney Kamala D. Harris
announced that John McTaggart, age 46, was
sentenced to six years in state prison on a felony
charge of first-degree burglary for his role in
stealing $140,000 from an 86-year-old San
Francisco woman as part of an annuity scam. The
first-degree burglary conviction is considered a
"strike" under California's three-strikes
law.
Read the Article and Press
Release
Follow
up on the Brooke Astor case - Astor's Son
Sentenced The
late Brooke Astor's son, Anthony D. Marshall, 85,
was recently sentenced to one to three years in
prison after being found guilty of first-degree
grand larceny for altering her will to steal
millions of dollars from her estate. One of
Mrs. Astor's attorneys was also convicted of the
same charge. Both posted personal bonds and
remain free pending appeal. Mrs. Astor died
of dementia in 2007 at the age of 105. Read the
Article
This
is a clear case of elder financial abuse; however,
no elder abuse charges were filed. The elder
Justice Act seeks to remedy many of the barriers
to achieving elder abuse prosecutions. Want
to learn more? Follow this link:
http://elderjusticenow.org/ Ms.
Astor's grandson will be speaking locally.
See the Calendar of Events section for more
information or Click
Here.
Predatory
Lending
Giuseppa
Bagnarol of Redwood City was 82 years of age when
she died of
dementia
in August of last year. Predatory lenders
succeeded in selling her a series of loans in her
final days that eventually resulted in foreclosure
of the property consisting of three homes on
sprawling acreage situated near one another where
children and grandchildren also live. Mrs.
Bagnarol's daughter has filed several lawsuits
against Myriad Lenders. Wells Fargo Bank is
working with the family to bring mortgage payments
up to date. AARP notes that 70% of senior
citizens nationwide have been solicited to take
out new mortgages.
Read the
Article
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Elderly
Man Duped Into Work-at-home
Scheme
7
on Your Side - ABC 7 - KGO
TV By
Michael Finney January
25, 2010
Text
provided by ABCLocal website With
unemployment at its highest level in decades, many
people are tempted by work-at-home offers. But
these offers are likely to cost you more than
you'll ever earn. If any prospective
employer requires you to give money before (or
after) you begin work and if anyone claims you'll
get rich fast, beware! Unfortunately for one
elderly gentleman, a work- at-home job cost him
much of his life savings. Read the Article
Scam
Alerts from Scamnot.org
Google
Warns of Scam Ads
A
new scam has been detected that uses Google's name
in a get-rich-quick scheme. "Making
easy money with Google" has been circulating for
some time, and in the last few weeks a new wave of
such scams has emerged using Google's reputation
to sell "working-from-home" kits that claim Google
is hiring people. Misleading ads try to take
advantage of consumers in the midst of a difficult
economy. Thousands of people have been
tricked into sending payment information, and are
being charged hidden fees by questionable
operators.
Read
the Article
FDA
Warns Public of Continued Extortion Scam by FDA
Impersonators The
U.S. Food and Drug Administration is warning the
public about criminals posing as FDA special
agents and other law enforcement personnel as part
of an international extortion
scam. The criminals call the victims
who in most cases previously purchased drugs over
the Internet or via "telepharmacies," and who
identify themselves as FDA special agents or other
law enforcement officials. The criminals inform
the victims that purchasing drugs over the
Internet or the telephone is illegal, and law
enforcement action will be pursued unless a fine
or fee ranging from $100 to $250,000 is
paid. Anyone receiving a telephone call from
a person purporting to be an FDA or other law
enforcement official who is seeking money to
settle a law enforcement action for the purchase
of drugs over the Internet should refuse the
demand and call the FDA's Office of Criminal
Investigations Metro Washington Field Office at
(800) 521-5783 to report the crime. Read the
Article
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Spotlight
Reverse
Mortgage Abuse Study
Reverse
mortgages have become popular financial tools in
the current economy, and were specifically
designed by Congress to serve our senior
population by enabling elders to remain at home
while converting their equity into cash.
However, since many profit sources have dried up,
many of the same lenders who were at least partly
responsible for the current economic downturn have
turned to reverse mortgages as a new source for
generating large fees. Reverse mortgages are
complex and while counseling is mandatory for all
federally insured reverse mortgages, few states
require full disclosure on all reverse mortgage
programs.
The
National Consumer Law Center has just
published an important study highlighting lender
financial abuse in the senior citizen sector of
the mortgage industry. Find out more
about the study, titled Subprime Revisited:
How Reverse Mortgage Lenders Put Older Homeowners'
Equity at Risk, by Tara Twomey and Rick Jurgens.
Read
More
Brain
Research on Fraud Susceptibility -
University of Iowa Study
Researchers
have presented three studies testing the theory
that normal older adults have defective reasoning
and decision making abilities due to dysfunctional
neural systems (lesions) in the brain. The
study is titled The Orbitofrontal Cortex,
Real-World Decision Making and Normal Aging, by
Natalie L. Denburg et al., published by the
National Institute of Health, and is thought to be
the first of its kind. The authors also
present compelling evidence that these seniors are
"more likely" to fall victim to deceptive
advertising and fraud due to physical injury to a
specific region of the brain. Read
More
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Legislative
& Policy News
Legal
First - Triple Damages for Elder
Abuse
Bruce
Kelly of Investment
News reported that a Beverly Hills
financial services firm and two of its brokers
have been ordered to pay 95-year old David Wolfson
over $1.5 million, of which $960,000 represents
damages for elder abuse. Mr. Wolfson had a
20-year relationship with the discount brokerage
firm that attempted to sell him a reverse
mortgage, which was his last remaining
asset. Reverse mortgages are discussed
elsewhere in this issue. Institute on
Aging contacted Steve Riess, Esq., who had
this comment: FINRA (Financial
Industry Regulatory Authority) is a private
industry regulatory organization; that is, it is a
nongovernmental organization funded by the
securities industry but which also serves a
quasi-public regulatory function under Securities
and Exchange regulations. It is extremely
pro-industry. One of FINRA's functions is to
provide private arbitration services. Major
brokerages require all customers to sign account
agreements in order to use their services. These
agreements contain mandatory arbitration clauses
that divert to arbitration any claims against the
firm or its representatives. The arbitration is
then conducted by FINRA. Under its rules, the
arbitrators are not required to apply state law
(and because the special protections afforded by
state law are not required, some advocates have
successfully avoided arbitration on public policy
arguments). In any event, in the case
described in the article, it appears that the
arbitration panel awarded in favor of the
individual (in and of itself somewhat unusual!)
and also trebled damages. Proving elder financial
abuse under California law does not in and of
itself result in treble damages. Rather, a
separate statute (CC §3345) permits the court to
treble damages under circumstances that might, but
do not necessarily, include elder financial abuse.
Essentially, damages may be trebled when the law
otherwise authorizes the imposition of a
discretionary fine or civil penalty and when
especially egregious circumstances are present.
(The application of CC §3345 is currently being
considered by the California Supreme
Court.)
Benson
Nadell , The SFLTC Ombudsman Coordinator, Family
Service Agency of San Francisco comments on the
report California's Elder Abuse Investigators:
Ombudsman Shackled by Conflicting Laws and
Duties prepared for the California Senate
Rules Committee (November 3rd,
2009).
Benson
Nadell , The SFLTC Ombudsman Coordinator, Family
Service Agency of San Francisco reads the Hill
Report:
In
the wake of the total elimination of State funding
to the Local Ombudsman Programs, The Subcommittee
on Aging and Long term care requested that a
report be made to look at the role of Ombudsmen in
abuse investigations. The methodology behind the
report was for the authors to interview key
persons at different levels about the
effectiveness of the Local Programs in functioning
as abuse investigators. A few days after the
Governor line-item vetoed all State General Fund
dollars to the Long Term Care Ombudsman Programs,
he signed AB 2100 which would require the Local
LTCO Programs to disclose cases to the Local
District Attorney. This contradictory message to
the Ombudsmen is really at the heart of this
Report. The Report captures key vulnerabilities of
the Local Ombudsman Programs in carrying out the
Federal and State mandated duties. Some of the
findings are as follows:
- There
have never been adequate resources to
effectively pursue both the Federal mandate to
visit and identify complaints made by or on
behalf of residents of long term care
facilities, and the more challenging abuse
investigations resulting from the reception of
reports of abuse from mandated reporters.
- Federal
Law restricts disclosure of identity and
pertinent confidential findings to licensing
agencies and law enforcement.
- Only
those residents able and willing to consent to
disclosure can have their cases referred to the
appropriate enforcement agency.
- The
State Ombudsman Office, within the Department of
Aging, has made a very conservative
interpretation of the Federal
Statute.
- Since
the budget was eliminated, visits and complaints
pertaining to Residential care have
plummeted.
There
are 11 recommendations. The key recommendations
include:
- Shifting
the abuse investigation responsibility to either
Adult Protective Services, or to the licensing
agencies.
- Changing
the law to require mandated reporters to report
to both Ombudsman and law
enforcement.
- Having
the Office of the State Ombudsman, within the
Department of Aging , draft regulations to help
clarify confidentiality and disclosure guidance
to the local Programs, to allow for the ability
to disclose identity and case findings to law
enforcement for those who are unable to
consent.
- Complex
investigations of abuse not be handled by
volunteers.
The
Local Ombudsman Programs are, with few exceptions,
all opposed to shifting the responsibility of
conducting abuse investigations to APS, citing
that the Ombudsmen know the residents, the
regulatory structure, the issues of care, and that
APS would want an enhancement of their budget
statewide. The Ombudsman Programs are not
supportive of the licensing agencies taking the
lead on abuse investigations. This position
s drawn
from years of frustration with licensing agencies
in not conducting investigations which are not
reflected in the regulations. There are many
issues not addressed in the Report,
which include:
- The
report does not focus directly on the role of
the ombudsman role in investigating abuse
against dependent adults. Lack of
consistency between jurisdictions and lack of
clarity in the Welfare and Institutions Code
about whether ombudsmen or APS should
investigate financial abuse.
- Collaborative
approaches between Local Ombudsmen and APS in
Elder Death Reviews, Forensic Teams, and other
working MDT
- Lack
of in-depth studies of volunteer recruitment and
retention
There
is wide (although not unanimous) agreement among
Local Ombudsman Programs on the following
points:
- Funding
is crucial to any effectiveness of the Ombudsman
roles. The State General fund, which was
eliminated in September 2008, was set at base
line funding for 1985 with an 1992 augmentation
increase to key funding to the number of beds.
The Institute of Aging Study on the Ombudsman
had recommended funding of 1: FTE to 2000 beds.
The Ombudsman program was never separately
funded for abuse investigations stemming from
WIC mandatory reporting law.
- Most
local Ombudsman Programs agree with CANHR, that
the Office of the State Ombudsman, embedded in
the State Agency, in its strict interpretation
of the Federal Law, actually obstructs the
process of referral of abuse cases to the
enforcement agencies.
- It
is false to overly dichotomize the advocacy role
from the role of investigating abuse cases; the
roles blend together to the benefit of the
resident.
- To
return to a volunteer based program statewide in
the absence of state dollars is to be blind to
the challenges facing residents in both nursing
home and residential care settings. Most local
Ombudsman Programs want to maintain a degree of
competent professionalism.
- Federal
law on disclosure to be amended to allow for
disclosure of identity and case related
information of those residents unable to consent
due to mental incapacity.
- The
recommendation to transfer the responsibility to
investigate abuse cases to licensing or to APS
ignores the basic reality that funding would
have to be allocated to those agencies to carry
out those additional set of duties. Why
not just fund the Ombudsmen and preserve the
infrastructure, which has been established at
the local level over the last 20
years?
What
is the Elder Justice Act?
(Information
taken from the Elder
Justice Coalition website.)
The
Elder Justice Act creates a combined law
enforcement and public health approach to study,
detect, treat, prosecute and, most importantly,
prevent elder abuse, neglect, and exploitation.
After 25 years of congressional hearings on elder
abuse without a legislative response, the Elder
Justice Act marks the beginning of new horizons in
the detection and prevention of elder abuse. The
bill would:
1)
Coordinate efforts and develop leadership at the
national level by creating an Office of Elder
Justice within the Department of Justice and the
Department of Health and Human Services, creating
a federal home and securing funding for adult
protective services activities at the federal
level, and creating a public and private Elder
Justice Coordinating Council to assure
coordination of efforts at all levels,
including funding and assisting such
entities at the state and local
levels.
2)
Create an "Elder Justice Research Center" and
library to
- educate
the public and to provide information on the
prevention of elder abuse and best practices in
addressing the problem to interested entities
throughout the country
- fund
research entities throughout the country to
better develop our knowledge base on the issue
- include
the area of "at risk" elders, providing a focus
on the development of forensic capacity in the
area of elder abuse, and increasing the capacity
of prosecutors throughout the country to bring
elder abuse charges
3)
Develop resources to protect consumers, increase
collaboration and prevent abuse in long-term care
settings; and
4)
Evaluate funded projects and research to identify
successful approaches to elder abuse prevention,
prosecution, and victim services.
Advocacy
Efforts and Further
Information
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Calendar
of Events
Consortium
Events The
Consortium hosts regular educational and
networking meetings detailed below. For
further information please contact the EAP
program: eap@ioaging.org or (415)
750-4180 ext. 222
Multidisciplinary Team
Meeting
(MDT)
Professionals
from the fields of aging meet to review complex
abuse cases and to learn about new services and
resources.
When: 4/15, 6/3,
7/29, 9/16, 11/4, 12/30 Where:
1650 Mission St. 4th floor
IOA
Events
IOA's
Education Department provides numerous
professional trainings, seminars, and continuing
education (CE Credits) opportunities each
year. For more information go to: education.ioaging.org
IOA
Monthly Professional Training
Topic:
Elder Abuse - What Can We Really Do About
it?
Presenter:
Erika Falk, PsyD, Director, Geriatric
Services, Institute on Aging, and Director,
San Francisco Elder Abuse Forensic
Center
When:
May 6th, 2010, 3:00pm - 4:30pm
Where:
IOA's Adult Day Health Center
3600
Geary Blvd. in San Francisco (at Palm)
May
is Elder Abuse Awareness month in California. This
session is an opportunity for a wide range of
professionals to refresh their understanding about
mandated reporting requirements, but more
importantly to get updates on legislative efforts,
policy, and emerging practices in the field of
elder abuse advocacy and intervention. You will
leave the session with practical knowledge,
connections, and
inspiration.
Elder
Abuse Prevention Training The
EAP is available to provide in-service training on
topics of elder abuse and neglect and mandated
reporting. We also provide a limited
training series located at the IOA offices.
Please
contact event host individually for more
details.
2010
Annual Conference of the National Council on Aging
and the American Society on Aging
March
15-19 in Chicago, IL
The
NCOA-ASA Conference, with 4,000 attendees, is
recognized as a showcase for programs and projects
that can be replicated, a forum for policy
discussion and advocacy, and a prime source of
information on new research findings in aging. It
is the largest gathering of a diverse,
multidisciplinary community of professionals from
the fields of aging, healthcare and education,
along with business leaders from across the United
States.
Attendees
come from around the country and abroad to find
the answers, the experts, the research, the best
practices, and the most comprehensive educational
offerings available to professionals. It is the
place to be if you want to learn about what's new,
what works, and how you can make it work to
respond to the ever-growing demands of serving an
aging population. The conference provides
attendees with the opportunity to network with new
and old friends, gain insight from voices from the
front line and find new grassroots and national
partners for advocacy.
Elder
Financial Protection Network's 6th Annual Call to
Action: San
Francisco Conference and Awards Ceremony
Dedicated to the Prevention of Elder Financial
Abuse When:
March
25th, 2010
Where:
Holiday Inn ~ Golden Gateway -
1500 Van Ness Avenue, San Francisco,
CA
This
Call to Action brings together hundreds of
professionals representing financial institutions,
law enforcement, social services, elder justice
advocates, and the legal community to share best
practices and to express our collective
determination to prevent elder financial
abuse. Keynote
Speaker: Philip Marshall, Grandson of Brooke
Astor Featured Panel: Elizabeth Loewy, Esq.,
Assistant District Attorney of the New York County
District Attorney's Office, presenting America's
Landmark Case: Brooke Astor. Special Guest and
Master of Ceremonies: Honorable Kim Hubbard,
Judge, Superior Court of Orange
County.
Contact
Information Phone:
(415) 956-5556 http://www.bewiseonline.org/pro/calltoaction/index.shtml
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The
EAP has put together a list of resources that we
find valuable when working on issues of elder
abuse. While this is not an exhaustive list, we
hope you will find it useful. To view
these resources visit:
http://www.ioaging.org/professionals/gatekeeper
If
you have resources that you would like to see
added to this list, please email tguinn@ioaging.org | |
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Gatekeeper
eNewsletter is published quarterly by Institute on
Aging, Elder Abuse Prevention Program.
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to include your event in our next
publication?
Contact
us:
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